You can begin trading on a demo-account immediately after the registration using virtual money. When you feel ready to earn real money on a real account, top it up and start trading. Press "Deposit" in your profile and choose the most convenient way of depositing. When you're done with depositing, you can start earning real money!
You can try your trading strategies on a demo-account without any risk to lose money or start trading on a real-account with a small amount of money.
I chose "CALL(UP)" or "PUT(DOWN)" but did not understand what happened.
When you press "call(up)" or "put(down)" you make a forecast with a specified expiration time, i.e., you predict how the price will change: raise or fall in 1 minute.
When your forecast expires, you may receive a profit if the price of an asset is changed in accordance with your forecast. All that you need is to predict price changing correctly.
A bet is a forecast whether a price will go up or down.
An expiration time (or a time when your forecast ends) means the date and time when it is terminated.
A quote is current asset price, which is determined on the world's markets.
An asset is a trading instrument. You can earn money on its price difference in different periods of time. Assets can be currency pairs, companies stocks, indices, commodities, etc
Is 2WinTrade a scam?
Our company uses the quotes of the largest investment banks and transmits to the platform. We don't pick the result for you to lose the trade since quotes are the same for all traders, including demo and real accounts.
Is it the same on demo and real account?
The charts on demo and real account are the same. The difference happens due to psychology.
Trader gets accustomed to risky trades of large amounts, loses attentiveness and becomes overconfident.
Quotes depend on market data suppliers used by platform. So, quotations may vary a little bit on different platforms.
What is an OTC?
During weekends we provide our traders an opportunity to perform over the counter trades using OTC instruments. Over the counter trade means a transaction made between two parties without publishing it anywhere. That's why these quotes are unique to our platform during weekends.
How can I learn more about the Company?
The address of the company and other information is located at the official website or in APP About section.
Where do charts and quotes come from?
Quotes fluctuating depend on the current market situation, i.e., the present world's prices on a specified asset. You can see price fluctuations in a real-time learning its recent history on a chart. Quotes differ from market data providers. So, they may vary a little bit on different platforms. The charts presented on 2WinTrade display the data received directly from our liquidity provider without any interruptions or changes.
I have a technical issue: the platform does not work not as I expected
If something does not work as you expected, just contact us using our support email address at support@2wintrade.com. Describe your problem in details and attach screenshots if possible. Our specialists will try to solve a problem as soon as possible.
You can deposit funds by using a credit card, Netbanking or some local payment supplier.
I've added funds to my 2WinTrade account, but the money is not showing or missing. What should I do?
Please kindly send us the Proof of Payment.
In case of any questions or doubts, please contact our support.
Why am I getting a deposit failure in my 2WinTrade account even if I have enough money in my bank account?
You may have reached a credit card limit or online payments are forbidden by your bank. Find more info in your transactions history detail section in APP.
For card deposits, we accept debit card payments. We also accept deposits made via Netbanking and local payment supplier
Deposits are safe and secure and protected by the financial regulation.
Can I deposit from a friend/relative's bank account?
No. All deposits must be made from your own bank account.
A deposit is real money which is added to your trading account balance once you have successfully completed a transaction on our Deposit page.
Is it safe to make a deposit? How can I know that my money will not be wasted?
All payments are completely secure. We work with our partner payment providers to provide a broad choice of payment methods. In case of any disputes, we will always be at your side.
You can make a deposit using your plastic card, online banking or any other payment methods we provide. Payment methods depend on what country you have chosen after your registration. The money will become available on your trading account immediately in case of using a plastic card or within 1-3 working days in case of other methods of payment.
The minimum deposit amount may differ from payment methods, please refer to APP interface info.
Once your payment credited to your trading account, you will get an email with the payment confirmation.
You can withdraw your funds using a lot of different ways: plastic cards,
bank accounts etc. Please pay attention that the owner of the bank account must be the owner of the trading account.
Available withdrawal methods depend on the country you have chosen during your registration. It is important to pass a one-time verification to withdraw funds. It aims to protect your current and future withdrawals.
The minimum deposit amount may differ from payment methods, please refer to APP interface info.
You can not withdraw a bonus, but you can withdraw a profit earned with it.
If all your funds do not exceed the limits, then you just specify the required amount when withdrawing.
I was refused in withdrawal, why and what shall I do?
In case of refusal, you will receive a notification from APP, check reasons in transactions history detail. In case of any questions or doubts, please contact our support.
My withdrawal request was approved. When I receive my money?
To make a forecast you need to proceed to the trading section and:
Choose an asset,
Choose the amount your bet,
Choose how the price will change: will it be below or above the current in one minute.
To choose you need to press the red or green button at the bottom right corner.
If your forecast is correct you will get your stake back and up to 90% of it as a reward.
You can choose an asset in the menu in the top left corner and make a deal in the bottom right corner.
What if a price of an asset at the moment of my bet is the same as at the expiration time?
If the price of an asset at the moment of making a forecast and at the expiration moment is the same, then you will receive all the amount back, i.e., you do not win anything and not lose anything
Each trader has its own strategy, which is perfected over time through trials and errors. If you're not sure how to begin, then you always can try on a demo-account and then proceed to a real one.
I do not have a bank account, how can I start trading?
If you do not have a bank account, you can try trading on a demo account for the meantime. You can also deposit funds to your real account and trade, but with the demo, you can not withdraw funds. Withdrawal of funds can only be made to the bank account of the trader.